Management & Leadership

Why Choose NPC's Management & Leadership?

Are you intuitive with the ability to inspire others? Do you have leadership aptitude and the ability to communicate well? If so, these are the groundwork skills for an exciting career in management and leadership!

The Management and Leadership program at Northland Pioneer College provides in-depth business training and education for individuals seeking to advance their career or expand their employment opportunities. This degree and certificate program prepares graduates to train, direct, and manage a dynamic and diverse work staff, with a strong focus on customer service and business ethics.

About Our Program

The Management and Leadership program recognizes the increasing demand for dynamic leadership skills in a variety of organizational settings. Together with the local business community, the Business Faculty at NPC have developed an in-depth managerial training program to help you develop the skills necessary to effectively lead and inspire others in any business setting.
  • Classes offered to fit your schedule – day, evening, and online. Courses are available face-to-face, online, hybrid (combination of face-to-face and online), short-term, and evenings.
  • Your employer may cover the cost of your classes! Check with your HR department to find out more.
  • Western Association of Food Chains logo
    Earn two certificates at the same time! Complete the eight courses required for the NPC Certificate of Proficiency in Management and Leadership and you'll also earn the Western Association of Food Chains (WAFC) Retail Management Certificate. These two certificates tell employers you are ready to lead! NPC is a proud partner with

Degree/Certificate Options

  • Certificate of Proficiency in Management and Leadership
    A shortened program consisting of eight courses where students focus on honing their management and leadership skills. Areas of study include: Professional Customer Service, Business Communication, Principles of Management, Marketing, Human Resource Management, Organizational Leadership, Microsoft Office, and Financial Management and Budgeting.
  • Certificate of Applied Science in Management and Leadership
    After completing the Certificate of Proficiency in Management and Leadership, students need only take an additional three courses — Economics, English and Mathematics — to earn this higher level certificate to further round out their education and résumé.
  • Associate of Applied Science Degree in Management and Leadership
    Students who want to really stand out in the business world can earn a degree in Management and Leadership by completing the Certificate of Applied Science and then taking the additional 33 credits in general education and business courses. Earning an associate degree can give you a significant advantage over other applicants when applying for a job as well as increase your pay.

Career Opportunities

Employment opportunities in the management area are projected to grow 12 percent per year into 2022. Tasks such as managing operations, facilities and people will remain important in a wide range of industries. The following are the annual mean wages for some management and leadership fields: Food Service Manager - $57,940; First Line Supervisor for retail sales workers - $40,870; First Line Supervisors for office and administrative support workers - $50,910; and Medical and Health Services Managers - $97,240. (BLS May 2015)

Departments Programs Submenu

Online Course Options

Not all courses are offered every semester. Check the semester's online course list for current offerings or see your academic adviser.

  • See list of all 27 courses here.

Contact Us

Jennifer Bishop, Faculty in Business

Department Chair and Faculty in Business
White Mountain Campus -- Show Low
Goldwater Building, Room 109

(928) 532-6152

Gainful Employment

The U.S. Department of Education requires all colleges to disclose a variety of information for any financial aid eligible program that "prepares students for gainful employment in a recognized occupation."  Gainful employment disclosure information can be found for specific programs regarding tuition and fees and median loan debt, completion and job placement rates, and jobs related to the program on the web page for each program area.

We hope this information is helpful to our current and prospective students as you make your career and educational choices. For more information on Gainful Employment requirements, please read this letter from the U.S. Department of Education (7-page PDF).


    Information on all eligible NPC programs can be found in the Gainful Employment Data Archives.