Medical Office Technologies

Why Choose NPC's Medical Office Technologies?

Do you have strong interpersonal skills and like to work with people? Working in the Medical Office Technology field you'll need to have good typing, spelling, grammar and speaking skills. You'll need to know about and understand insurance regulations and clinical procedures as well as medical terminology and transcription. Medical records and health information technicians organize and manage health information data. They ensure its quality, accuracy, accessibility, and security in both paper and electronic systems. They use various classification systems to code and categorize patient information for insurance reimbursement purposes, for databases and registries, and to maintain patients’ medical histories. Doctor's offices, hospitals, and outpatient facilities make up the bulk of employers in this area.

About Our Program

One area of study that does have local jobs available is the medical field. NPC recognizes the demand for qualified medical support staff in northeastern Arizona's local hospitals, doctor's offices and clinics. The skills you'll learn in NPC's Medical Office Technology program will help you stand out to local employers and obtain a good job. NPC offers classes to fit your schedule. Most courses are available face-to-face, online, short-term, or evenings. You'll be taught by faculty who truly care about your success and will work with you to help you achieve your goals.

Degree/Certificate Options

  • Certificate of Proficiency in Medical Office Technologies Fundamentals
    A shortened program of study consisting of five courses focused on honing front office skills needed in a medical office. Areas of study for this certificate include customer service, business grammar, medical vocabulary, electronic medical records, document processing, computerized medical billing and medical office procedures.
  • Certificate of Applied Science in Medical Office Technologies
    After completing the Certificate of Proficiency in Medical Office Technologies Fundamentals, students can take two additional business courses, plus one course each in English and mathematics to earn this higher level certificate to further round out their education and résumé.
  • Associate of Applied Science in Medical Office Technologies
    Students who want to increase their pay and standout to employers can earn a degree in Medical Office Technology by completing the Certificate of Applied Science and then taking the additional 35 credits in general education and business courses. Earning an associate degree can give you a significant advantage over other applicants when applying for a job.

Career Opportunities

Employment of health information technicians is projected to grow 15 percent through 2024, much faster than the average for all occupations. The demand for health services is expected to increase as the population ages. The annual mean salary for northeastern Arizona is $40,420. (SOC 29-2071 BLS May 2016)

Departments Programs Submenu

Online Course Options

Not all courses are offered every semester. Check the semester's online course list for current offerings or see your academic adviser.

  • See list of all 27 courses here.

Contact Us

Jennifer Bishop

Department Chair and Faculty in Business
White Mountain Campus -- Show Low
Goldwater Building, Room 109

(928) 532-6152

Gainful Employment

The U.S. Department of Education requires all colleges to disclose a variety of information for any financial aid eligible program that "prepares students for gainful employment in a recognized occupation."  Gainful employment disclosure information can be found for specific programs regarding tuition and fees and median loan debt, completion and job placement rates, and jobs related to the program on the web page for each program area.

We hope this information is helpful to our current and prospective students as you make your career and educational choices. For more information on Gainful Employment requirements, please read this letter from the U.S. Department of Education (7-page PDF).


    Information on all eligible NPC programs can be found in the Gainful Employment Data Archives.