Refunds and Cancellations

All refunds are made by check and are mailed from the NPC Business Office.
  • The Media Fee will be refunded ONLY if a student's enrollment drops below 3 credits within the timeframes indicated below.
  • Questions? Contact the Business Office at (800) 266-7845, ext. 7480.


NPC Tuition & Fee Refund Timelines

Class canceled OR class day/time changed by NPC, 100% refund.

Spring 2019
Course Type Refund Deadline/Terms Refund


Courses dropped on or before
January 13, 2019
Courses dropped on or before
January 28, 2019
Prior to first day of class 100%
Through second day of class 50%
Note: No refund after the first day of two-day classes. 0%
Enrollment canceled within one week of initial registration; no course work initiated. 100%
Enrollment canceled within two weeks of initial registration; no course work initiated. 50%

General Tuition Refund Policy


Fall or Spring Semester
  • 100% before the first day of semester (see above for exact dates)
  • 100% if NPC cancels the class
  • 50% through the second week of the semester
  • No refund AFTER the end of the second week of the semester
8-Week & Summer Sessions
  • 100% before the first day of the session. (see academic calendar)
  • 100% if NPC cancels the class.
  • 50% by the end of the first week of the session. No refunds after first week.
Short-Term Courses (less than 8 weeks) & Workshops
  • 100% before the first day
  • 100% if NPC cancels the class
  • 50% through the first two days
  • No refunds on a two-day workshop AFTER it has started.

Exception Refunds

Students who wish to request an exception to the regular refund policy may do so in writing by completing an Exception Refund Request form.  Approval must be obtained from the Vice President for Learning and Student Services, or designee, for one of the following reasons:

  1. Serious illness or injury of the student, verifiable by a doctor's written statement that the illness prevents the student from attending all classes for the semester. The student must submit documentation prior to the end of the semester for which they are requesting the refund.
  2. Death of a student or an immediate family member, if the request is made prior to the end of the semester in which the death occurs. The student or the student's survivor must provide death certificate or newspaper obituary notice and proof of relationship (birth certificate, marriage license).
  3. Military service of a student in the Armed Forces or Arizona National Guard who is called to active duty and assigned to a duty station, verified by a copy of the orders, will be allowed to withdraw and receive a 100% refund of tuition, provided courses have not been completed.
  4. Requests for refund due to an institutional error will be evaluated on a case-by-case basis.

Any refund that may be due to a student will first be applied to any outstanding debts owed to the college. If a student received federal financial aid, grants, or scholarships, funds will be returned to the applicable federal financial aid program/grantor(s).

Examples of ineligible requests include: academic issues, financial issues, transportation issues, child care issues, course too easy, course too difficult, time conflict, faculty member conflict, never attending.

All decisions made by the college are final.